Security. Oh, do we South Africans love to talk about it… We’re incredibly security conscious. We’ve all got crime stories to tell, and boy, do we love telling them. You must have sat around the table at a dinner party where everyone is trying to outdo each other with their personal tales. [I have a great one: a friend of mine’s parents’ house was stolen. The whole house. Brick by brick. I kid you not.]
So I wasn’t too surprised by the reaction of one of my girlfriends when I first mentioned Spacebox to her one night over a glass of wine: “Seriously,” said my dear friend, the unapologetic kugel. “You can’t trust strangers. You don’t know where your boxes are going and who is actually taking them there. No way! This is South Africa!”
Of course you are concerned about the stuff you want to store and you should be – frankly, it is your precious stuff. This is exactly why we at SpaceBox set out to make our offering as safe as we can.
Our service starts with us vetting the people we hire by conducting thorough background checks. Once applicants have been screened to our satisfaction, they undergo serious training to ensure they deliver great customer service, as well as boxes!
Once the moving team has picked up your boxes, you stuff is transported to an undisclosed location that neither the team nor you will know. That’s an important part of our overall security plan. Only authorised personnel can enter our various premises around South Africa. A state-of-the-art security system, CCTV, 24-hour guard patrols and sprinklers in case of fires to protect our storerooms.
The boxes themselves are closed with tamper-proof seals in your presence. They are sealed and protected from the elements, from fire and dust to humidity and water.
We understand some people might want to store delicate things, so we urge you to ensure when you are packing your boxes that your items are wrapped and packed in such a way to prevent them from moving around when being transported.
Of course, we all know accidents can happen, and should you need to claim, we will help you every step of the way.
The safety of your stuff is a promise we mean to keep.
Spacebox. Hassle-free storage. Click. Collect. Store.